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However, If you feel your mouse is having issues, we first suggest trying the mouse on another computer to ensure the issue is with the mouse and not something within the computer system.If you have narrowed the issue to the mouse itself, there is not really a cost effective repair center that would be able to assist you.With just one click of a button via Razer Synapse, your Razer Chroma enabled devices' lighting effects will by synchronized.
Please don't hesitate to check your order status at the Razer Store page by entering your information at the Order Status page.If you were unable to troubleshoot and resolve any issues you are having with the knowledgebase (FAQ), and you feel your product is still defective, please don't hesitate to contact us here or call 1-888-697-2037.Make sure that USB ports are not in "hibernation mode." Please go to your Windows "Device Manager" and click the " " sign next to "Universal Serial Bus Controllers." Click on any "Root Hub" and select "Properties." Click the Power Management tab and ensure that "Allow computer to turn off this device to save power" and proceed to do this under each "Root Hub." Also, from the Control Panel and Power Options, select the Hibernation Tab and deselect "Enable hibernate support." If you are experiencing issues with the Razer device in a particular application, test the device in another application to confirm if the issue is specific to that application.The Razer Mamba uses a standard two(2) mm Hex Bit to adjust the click force. Due to the low torque needed to adjust these, we do not recommend using a complete screwdriver to adjust the tension, only the bit itself.Using a complete driver may result in unnecessarily high torque and can damage the tension adjustment mechanism.